FAQ

Frequently Asked Questions 

1. What is TLM Color Foundation?

TLM Color Foundation is an online beauty store dedicated to providing high-quality beauty products that help you look and feel your best. Our mission is to inspire confidence and celebrate individuality.

2. How can I place an order?

You can place an order by browsing our product catalog, adding items to your cart, and completing the checkout process. If you need assistance, our team is happy to help.

3. What payment methods do you accept?

We accept all major credit/debit cards, PayPal, and other secure payment options to ensure a smooth shopping experience.

4. How long does shipping take?

Shipping times may vary depending on your location. Once your order is processed, you will receive a confirmation email with tracking details.

5. Can I return or exchange a product?

Yes, we offer a hassle-free return and exchange policy. Please refer to our Return Policy page for detailed instructions and terms.

6. Do you offer international shipping?

Yes, we ship worldwide! Shipping fees and delivery times will vary based on the destination.

7. How do I contact customer support?

You can reach our customer support team via the Contact Us page on our website. We are here to assist you with any inquiries or concerns.

8. Are your products cruelty-free?

We prioritize ethical practices and ensure that the products we offer are cruelty-free and meet high-quality standards.